Vertical Response

Facing the Caribbean, the city and the mountains

The only five-star hotel in Cuba’s second most important city, located near the historic centre of Santiago de Cuba. Ideal for business trips.

Bed and breakfast
The Level
City
Island tours
Exclusive benefits included
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Convenient location

Just minutes from the historic centre and with easy access to the city

Luxurious views

Enjoy the best views of Santiago, the beautiful bay and the green Sierra Maestra Mountains

Culinary passions

An ideal combination of local cuisine, international dishes, snacks and typical cocktails.

Executive experiences

The Level service personalises your travel experience with exclusive rooms and VIP services.

Memorable experiences

Share every second of your trip using our free Wi-Fi or take home an authentic souvenir from Santiago.

Spaces for everyone

Choose what you like best: the swimming pools, the gym or the areas for events and professional meetings.

Dirección

Av. de las Américas y Calle M, Santiago de Cuba, Cuba.

Contact

(53 22) 647777

Nearest airport

Antonio Maceo, internacional, 12 Km

The Level

An experience designed for travellers seeking greater refinement and a more personalised stay. The Level promises unforgettable memories and premium amenities. Pamper yourself in an oasis of attention and services adapted to your personal taste and preferences, and explore all the charms of Santiago de Cuba with even greater exclusivity.

Find your perfect room

Classic

Junior Suite

The Level

The Level

The Level Junior Suite

The Level

The Level Grand Suite

The Level

The Level Master Suite

The Level

The Level Presidential Suite

The Level

Classic

  • View of attraction
  • 2 double beds
  • 22 M2

Designed with sobriety and elegance, this room offers superior comfort and beautiful city views. It provides a hall, bedroom and separate bathroom, as well as a minibar and room service with an extra charge.

Junior Suite

  • Mountain view
  • King-size bed
  • 25 M2

Our Junior Suite with a whirlpool bathtub is an ideal space for couples. In addition to a hall and lounge, the room offers a king-size bed and an extra bathroom in a romantic setting with views of the mountains and the city.

The Level

The Level

  • View of attraction
  • 2 double beds
  • 22 M2

The incredible panoramic city view from the upper floors complements the attractions of a room with large interior spaces, extra comfort, warm decoration, numerous facilities and access to exclusive The Level areas.

The Level

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 25 M2

Fall in love with the city and its natural surroundings thanks to the beautiful views from a room with a whirlpool bathtub and extra comfortable spaces. Ideal for relaxation accompanied by all the services and exclusive areas that The Level offers.

The Level

The Level Grand Suite

  • View of attraction
  • King-size bed
  • 47 M2

This select room provides a hall, lounge, bedroom and two bathrooms, one of them with a whirlpool. It also allows access to all the exclusive The Level services and areas. We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.

The Level

The Level Master Suite

  • View of attraction
  • King-size bed
  • 47 M2

An intimate and private space in an adults-only room with a living-dining room area, bedroom and two bathrooms, one of them with a whirlpool bathtub. Enjoy exclusive The Level services, a free sauna session at the gym, and a private transfer to the airport if you stay more than 3 nights.

The Level

The Level Presidential Suite

  • Mountain view
  • King-size bed
  • 95 M2

Our suite for adults only will add superior-quality sensations to your stay. Privacy, elegance and comfort abound in a space with exclusive facilities and all The Level services in your room.

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Dining

See more

La Isabelica

El Criollo

La Fontana

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Activities

The best nights in Santiago

Swimming pools

Refreshing sessions

Gym

Tone your body

Beauty parlor

Total renovation

Entertainment

Lively spaces

Exceptional experiences

Memorable experiences

Discover the surroundings

We support your interests

Events

  • 6

    Meeting Rooms
  •  
  • 939

    Capacity
  •  
  • 895

    m2

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